Shipping & Delivery Policy

Last Updated: 1-10-2026

At JaybhimMart, we aim to make your shopping experience simple and convenient. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with JaybhimMart, you agree to the terms described in this policy.

1. Order Processing

After you place an order, we begin processing it after successful order confirmation and payment verification, where applicable.

Orders are generally processed within 1–3 business days, unless otherwise mentioned on the product page or during checkout.

Processing may take longer during:

  • Sales and promotional periods
  • Holidays and public holidays
  • High-demand periods
  • Unexpected operational circumstances
  • Product availability issues

If there is a significant delay in processing your order, we may contact you using the contact information provided during checkout.

2. Shipping Availability

We currently offer delivery to locations serviced by our available shipping and logistics partners.

Shipping availability may depend on:

  • Delivery PIN code
  • Product availability
  • Courier service coverage
  • Delivery address
  • Shipping restrictions applicable to certain products

Customers should provide a complete and accurate delivery address during checkout.

3. Estimated Delivery Time

After your order has been shipped, the estimated delivery time may generally be 3–7 business days, depending on the destination and courier service.

Delivery times are estimates and are not guaranteed.

Remote locations, difficult-to-service PIN codes, holidays, weather conditions, transportation delays, or other circumstances may result in additional delivery time.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Shipping charges may vary depending on:

  • Delivery location
  • Order value
  • Product type
  • Shipping method
  • Promotional offers

If free shipping is offered for eligible orders, the applicable terms will be displayed on the website or during checkout.

5. Order Tracking

Once your order has been shipped, tracking information may be provided through the contact details associated with your order.

You may use the tracking information to check the current status of your shipment through the applicable courier or tracking service.

Tracking information may take some time to become active after the shipment has been handed over to the courier.

6. Delivery Attempts

Our shipping partners may make multiple delivery attempts according to their operational procedures.

Please ensure that someone is available at the delivery address to receive the package.

If delivery cannot be completed because of an incorrect address, unavailable recipient, refusal to accept the package, or other customer-related reasons, the shipment may be returned to us.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information.

Please carefully check the following before placing your order:

  • Full name
  • House/building number
  • Street/locality
  • City
  • State
  • PIN code
  • Contact number

JaybhimMart may not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

8. Delayed Deliveries

Although we work with shipping partners to deliver orders within the estimated timeframe, delays may occasionally occur.

Possible causes include:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Transportation disruptions
  • High shipment volumes
  • Remote delivery locations
  • Incorrect address information
  • Events beyond our reasonable control

If your order is delayed, please contact our customer support team with your order number.

9. Damaged Package

If you receive a package that appears visibly damaged, opened, or tampered with, please take photographs or videos of the package before opening it, where possible.

Contact our customer support team as soon as possible with:

  • Order number
  • Photographs/videos of the package
  • Photographs of the product
  • Description of the issue

We will review the matter according to our applicable Return & Refund Policy.

10. Missing or Incorrect Product

If you receive a product that is missing, incorrect, or different from what you ordered, please contact us as soon as possible after delivery.

Please provide your:

  • Order number
  • Product details
  • Photographs/videos where applicable
  • Description of the issue

Our team will review the issue and provide the next steps according to our applicable policies.

11. Undelivered or Returned Shipments

A shipment may be returned to us if:

  • The delivery address is incorrect
  • The recipient is unavailable after applicable delivery attempts
  • The package is refused
  • The PIN code is not serviceable
  • The courier cannot complete delivery
  • Other delivery-related circumstances prevent successful delivery

If a shipment is returned to us, customers may contact our support team to discuss available options.

Additional shipping charges may apply for re-shipping where permitted.

12. Cash on Delivery

If Cash on Delivery (COD) is available for your location and order, the applicable option will appear during checkout.

COD availability may depend on:

  • Delivery PIN code
  • Order value
  • Product eligibility
  • Courier availability

Additional COD charges may apply where displayed at checkout.

13. Prepaid Orders

For prepaid orders, payment must be successfully completed before the order can be processed for shipment.

Customers should retain their payment confirmation and order details until the order has been successfully delivered.

14. Delivery Confirmation

Delivery status may be updated by the applicable courier or logistics provider.

Once an order is marked as delivered, any claim regarding non-receipt should be reported to us as soon as possible so that we can investigate with the shipping partner.

15. Product Availability

If an ordered product becomes unavailable or there is an unexpected inventory issue, we may contact you regarding the order.

Depending on the circumstances, available options may include waiting for stock, selecting an alternative product, or receiving a refund where applicable.

16. Multiple Products in One Order

If an order contains multiple products, they may be shipped together or separately depending on product availability, warehouse processing, and logistics arrangements.

Separate shipments may have different tracking information and delivery dates.

17. Shipping Partners

We may use third-party courier and logistics companies to deliver orders.

Once a package is handed over to a shipping partner, certain aspects of transportation and delivery are managed according to that provider's operational procedures.

18. Delivery to Remote Locations

Delivery to remote, rural, or difficult-to-service locations may require additional time.

Additional delivery restrictions or charges may apply depending on courier coverage and the destination PIN code.

19. Delivery During Holidays

Orders placed during public holidays, festivals, weekends, or major promotional periods may require additional processing or delivery time.

Estimated delivery dates may therefore change during high-volume periods.

20. Contact Us

If you have questions about your shipment or delivery, please contact us with your order number.

Business Name: JaybhimMart 
Email: vbathvar412@gmail.com
Phone: 919316687904
Address: Chotila Aanpuru chokdi Gayatri complex